I have known Roann for almost 20 years in multiple capacities in the medical profession. Throughout these various career experiences, Roann has displayed remarkable character traits. She displays excellent communication skills both evidenced in her work in direct patient care as well as in her supervisory capacities in employee management. Her character has been particularly manifest in challenging work situations. I believe that she would be an excellent leader in assistive living facility operations and management, and I have no doubt that she will excel in such capacities.